• Roles & Responsibilities

Here we help determine the required positions, qualifications, roles, & responsibilities within each functional area of your business.  Also key performance standards should be considered and addressed.

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• Relationships

  • Desired Interfaces across the organization, between depts, among positions

  • Reporting Relationships: direct chain-of-command, matrix relationships, collaborative partnerships, etc.

  • Inter-dependencies within the organization

  • External Relationships with customers, competition, partners, prospects, etc.

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• Systems

  • Company Policies and Procedures: recruiting, selection, orientation, on-boarding, training, etc.

  • Technology and Equipment

  • Written Materials: handbooks, compliance materials, job descriptions, core competencies, org. charts, marketing, etc.

  • Communication Systems, Performance Management, and Training

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• Processes​

  • How work gets rewarded; promotion retention, rewards, incentives

  • How work gets measured; productivity tools and measures

  • How work gets done; work-flow processes and procedures