• Roles & Responsibilities

Here we help determine the required positions, qualifications, roles, & responsibilities within each functional area of your business.  Also key performance standards should be considered and addressed.

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• Relationships

Here we look at the following:

• Desired Interfaces across the organization, between departments, & among positions

• Reporting Relationships: direct chain-of-command, matrix relationships, collaborative partnerships, etc.

• Inter-dependencies within the organization

• External Relationships with customers, suppliers, competition, partners, prospects, etc.

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• Systems

Including but not limited to;

• Company Policies and Procedures: recruiting, selection, orientation, on-boarding, training, etc.

• Technology and Equipment

• Written Materials: handbooks, compliance materials, job descriptions, core competencies, org. charts, marketing, etc.

• Communication Systems

• Performance Management and Training

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• Processes​

Meaning;​​

• How work gets rewarded; promotion retention, rewards, incentives

• How work gets measured; productivity tools and measures

• How work gets done; work-flow processes and procedures